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Privacy Policy
Privacy Policy – Crazy Panels
Last updated: 16 February 2026
This Privacy Policy explains how Crazy Panels (“we”, “us”, “our”) collects, uses, stores and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to our customers, suppliers, website users and anyone who interacts with our business.
1. What Information We Collect
We may collect personal information including:
Customer & enquiry information
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Name
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Business name
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Phone number
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Email address
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Delivery and billing address
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Order details and purchase history
Supplier & contractor information
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Contact details
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Business details
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Payment and banking details
Website information
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IP address
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Browser/device information
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Website usage data (via cookies or analytics tools)
We only collect information that is reasonably necessary to operate our business.
2. How We Collect Information
We collect personal information when you:
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Request a quote
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Place an order
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Contact us via phone, email or website
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Deal with us as a supplier or contractor
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Visit our website
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Provide information during delivery or account setup
Information may be collected directly from you or from your authorised representatives.
3. Why We Collect Your Information
We collect and use personal information to:
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Provide quotes, products and services
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Process orders and payments
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Arrange deliveries and freight
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Communicate about orders or enquiries
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Provide customer support
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Maintain business records
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Meet legal and tax obligations
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Improve our products, services and website
We may also use your contact details to send service updates or important business communications. We do not send spam marketing.
4. Disclosure of Information
We may disclose personal information to:
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Freight and transport companies
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Payment processors and accountants
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IT service providers
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Website hosting providers
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Suppliers or manufacturers (where required for orders)
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Legal or regulatory authorities where required by law
We only share information necessary to complete business operations.
We do not sell or rent personal information to third parties.
5. Storage & Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Information may be stored:
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Electronically (email, accounting systems, cloud services)
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In paper records
While we take reasonable precautions, no system is completely secure. By dealing with us, you acknowledge this risk.
6. Access & Correction
You may request access to personal information we hold about you and request corrections if it is inaccurate.
Requests should be made in writing using the contact details below.
We will respond within a reasonable timeframe.
7. Cookies & Website Use
Our website may use cookies or analytics tools to improve functionality and user experience.
These tools may collect:
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Pages visited
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Time on site
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Device/browser information
You can disable cookies via your browser settings.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
10. Contact Us
If you have questions, complaints, or requests regarding privacy:
Crazy Panels
Email: admin@crazypanels.com.au
Phone: 1300 543 336
Address: 97 Sheffield Road, Welshpool, WA, 6106
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.